Meet the UH Lake Health Physician Group Mentor Family Practice ...
Family Medicine • Mentor, OH
Ratings by platform
- University Hospitals (official site): Various ratings exist for individual providers, with some scoring highly (e.g., 4.9/5, 5.0/5 for some practitioners) (Varies by provider (e.g., 84 reviews, 56 reviews))
What patients say
Patients praise
- Physicians described as intelligent, compassionate, and effective
- Some patients report excellent, long-term relationships with specific doctors
- Efficient check-in and short wait times experienced by some patients
- Positive experiences with midwifery staff
Common complaints
- Rude or unhelpful front desk and administrative staff
- Long wait times for appointments and while in the office
- Difficulty scheduling appointments or reaching the office by phone
- Inconsistent continuity of care/difficulty seeing the same provider
- Perceived lack of compassion or care from some staff members
In patients' words
"The physicians, if you can get in to see one, are terrific. their front desk staff are rude and overzealous."
— Yelp/LocalityBiz user review"I'm always well cared for here, as is my family. My PCP there is professional, effective and highly efficient! Empathetic and considerate."
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