Mentor, Ohio MRI and CT Scan Imaging Center
Diagnostic Imaging and Radiology • Mentor, OH
Ratings by platform
- Wanderlog: 3.5 out of 5 stars (for Cleveland Clinic Mentor Hospital)
What patients say
Patients praise
- Professional and caring staff members identified by name
- Efficiency for some patients (quick check-ins, fast procedure time)
- Clean and pleasant facility environment
- Helpful assistance with insurance authorizations and scheduling tasks
Common complaints
- Difficulty reaching staff by phone or getting return calls
- Inconsistent office hours compared to online listings
- Concerns about billing accuracy and cost transparency
- Mixed reports on staff friendliness and professionalism
In patients' words
"The entire team at Lumina Imaging in Mentor deserves high praise for professionalism and patient care. I would come here again... Many thanks, Michael, Maria and Jen."
— Lumina Imaging And Diagnostics Reviews"Called for 2 days with no call back. I called the main office line and the lady was not polite at all."
— Lumina Imaging And Diagnostics Reviews"While some praised the doctors and staff for their care and efficiency, others criticized the hospital for misdiagnoses, long wait times, billing issues, and lack of compassion."
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