One Medical
Primary Care • Menlo Park, CA
What patients say
Patients praise
- Ease of scheduling appointments
- Professional and thorough care from some individual providers
- Convenient technology and mobile app integration
Common complaints
- High and unexpected billing charges for virtual or short consultations
- Lack of transparency regarding costs before or after service
- Perceived poor value for services provided
In patients' words
"I got charged $804 for a quick 10 mins chat with the doctor, 2 whole months after the visit... It is misleading and a downright deceiving practice."
— LocalityBiz (One Medical Redwood City)"I highly recommend One Medical. It is easy to make an appointment. Kevin handled my medical needs very professionally. Very satisfied."
— Yelp (One Medical Sharon Heights)More clinics in Menlo Park
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