Edison NJ - Professional Physical & Hand Therapy Clinic
Physical Therapy • Menlo Park, NJ
Ratings by platform
- Official Clinic Website (Google Reviews): 4.8/5.0 (295)
- BestProsInTown: Not explicitly stated (but highly recommended) (142)
What patients say
Patients praise
- Friendly, professional, and knowledgeable staff and therapists
- Effective pain relief and recovery improvements
- Personalized care plans and attention to individual needs
- Clean, spacious facility with easy scheduling for many patients
Common complaints
- Dissatisfaction with physical therapy care quality and lack of exercise progression
- Difficulties with scheduling appointments
- Billing disputes and accusations of "holding authorization hostage"
- Allegations of rude behavior by management and staff regarding billing errors
In patients' words
"The therapists are amazing care givers, friendly, compassionate, making patients feel valued and after a few sessions, patients were feeling better."
— BestProsInTown review"Never been so dissatisfied with physical therapy care until I came here... I had to constantly check in and ask for my exercises and if form was okay."
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