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Physical Medicine and Rehabilitation Division | Stanford Health Care

Physical Medicine and Rehabilitation (Physiatry) • Menlo Park, CA

★★★★★4.5/52 reviews across 1 platform

Ratings by platform

  • WebMD (for Dr. Susan Kritzik in Menlo Park): 4.5/5 (2 reviews)

What patients say

Patients praise

  • Expertise and compassion of medical staff
  • Quality of medical outcomes
  • Comprehensive patient care and support programs

Common complaints

  • Billing and insurance communication issues
  • Difficulty with appointment scheduling or unilateral cancellations
  • Inadequate complaint resolution process

In patients' words

"Stanford unilaterally canceled my appointments and treatment insurance issue without discussing with me... or allowing me to pay cash."

— Better Business Bureau complaint

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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