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Select Physical Therapy

Physical Medicine and Rehabilitation (Physiatry) • Menlo Park, CA

★★★★★4.8/582 reviews across 2 platforms

Ratings by platform

  • Birdeye/Google: 4.8/5 (82 reviews)
  • Yelp/MapQuest (28 reviews)

What patients say

Patients praise

  • High expertise and knowledge of physical therapists (e.g., Jarrod Maslin, Meg)
  • Effective personalized treatment plans and recovery results
  • Welcoming, supportive, and friendly clinic atmosphere
  • Ability to explain complex medical concepts clearly

Common complaints

  • Difficulty reaching staff by phone for scheduling or communication
  • Front desk often unmanned or unresponsive
  • Billing concerns and dissatisfaction with billing practices
  • Occasional perception of split attention/less than one-on-one care during sessions

In patients' words

"I've called 4 times to try to set up an appointment. Nobody answers the phone or has the courtesy to call you back."

— Google Review via Birdeye

"Jarrod is by far best physical therapist I have ever had. From my first evaluation... to what is a very successful rehab. Jarrod has a brilliant intuitive ability along side his deep medical knowledge."

— Google Review via SanJoseRehabCenter

"STAY FAR AWAY!! This is literally organized thieves!! They charged more than medical Doctor and even surgeon. They overbilled you..."

— Yelp Review via MapQuest

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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