Edison – Now Open
Pain Management • Menlo Park, NJ
Ratings by platform
- Birdeye / Google and clinic-specific testimonials: 4.9/5 stars (282 reviews (Edison Medical Imaging), 222 reviews (Edison Wellness Medical Group))
What patients say
Patients praise
- Professional and accommodating medical staff (at other Edison-based facilities)
- Efficient and organized clinic operations (at specific practices like Edison Wellness)
- Knowledgeable and caring doctors
- Quick and straightforward service for specific procedures like immigration medicals
Common complaints
- Unprofessional and rude office staff (receptionists)
- Issues with phone communication (long holds, being cut off)
- Complaints about billing department incompetence and refusal to cooperate with insurance companies
- Allegations of prioritizing profit over patient care, particularly regarding weight loss programs and medication authorization
In patients' words
"She answers the phone with an attitude, places you on hold for minutes on end and cuts you off as you are speaking in the most unprofessional manner."
— Patient review of Menlo Park Medical Group"Incompetent, cruel, and ignorant are the three words that best sum up this practice. Their billing department is incompetent..."
— Patient review of Edison Medical Associates"Dr. Zhang is a very caring and patient doctor."
— Patient review of Edison Wellness Medical GroupMore clinics in Menlo Park
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