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Palo Alto, CA Neurologists | Sutter Health Doctors logo

Palo Alto, CA Neurologists | Sutter Health Doctors

NeurologyMenlo Park, CA

★★★★★4.8/5399 reviews across 6 platforms

Ratings by platform

  • Sutter Health Official Site: 4.9/5 (approx. 375-473 reviews) (375-473)
  • Healthgrades: 4.3/5 (12)
  • Healthgrades: 3.7/5 (3)
  • Vitals: 3.0/5 (4)
  • Healthgrades: 5.0/5 (1)
  • Birdeye: 2.0/5 (4)

What patients say

Patients praise

  • High clinical knowledge and expertise
  • Compassionate and attentive care from certain providers
  • Effective long-term management of chronic conditions like MS and epilepsy
  • Responsiveness to patient messaging for some doctors

Common complaints

  • Difficulty scheduling or rescheduling appointments
  • Perceived dismissive or condescending bedside manner from some providers
  • Frustration with administrative processes and unresponsiveness
  • Concerns about rushed appointments

In patients' words

"He has treated me for over 5 years now for MS and I find him very personable and knowledgeable. He does not rush appointments and I've come to trust his judgement."

Healthgrades review for Dr. Mark Saleh

"She was the first neurologist in a long line of neurologists to really listen. It has been life changing and we are so greatful"

Vitals review for Dr. Scheherazade Le

"Dr. Goyal was very condescending and dismissive toward not only my clinical questions but towards her clinical colleagues outside of neurology."

Healthgrades review for Dr. Neelam Goyal

"If I could give this location a zero I would. I received a referral after a motor vehicle accident in mid-October and could not get an appointment until late January. In mid-December I was notified that my appointment in late January was cancelled due to a doctor resigning."

Birdeye review for PAMF Neurology Department

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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