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Palo Alto, CA Neurologists | Sutter Health Doctors logo

Palo Alto, CA Neurologists | Sutter Health Doctors

Neurology • Menlo Park, CA

★★★★★4.8/5399 reviews across 6 platforms

Ratings by platform

  • Sutter Health Official Site: 4.9/5 (375 reviews)
  • Healthgrades: 4.3/5 (12 reviews)
  • Healthgrades: 3.7/5 (3 reviews)
  • Vitals: 3.0/5 (4 reviews)
  • Healthgrades: 5.0/5 (1 review)
  • Birdeye: 2.0/5 (4 reviews)

What patients say

Patients praise

  • High clinical knowledge and expertise
  • Compassionate and attentive care from certain providers
  • Effective long-term management of chronic conditions like MS and epilepsy
  • Responsiveness to patient messaging for some doctors

Common complaints

  • Difficulty scheduling or rescheduling appointments
  • Perceived dismissive or condescending bedside manner from some providers
  • Frustration with administrative processes and unresponsiveness
  • Concerns about rushed appointments

In patients' words

"He has treated me for over 5 years now for MS and I find him very personable and knowledgeable. He does not rush appointments and I've come to trust his judgement."

— Healthgrades review for Dr. Mark Saleh

"She was the first neurologist in a long line of neurologists to really listen. It has been life changing and we are so greatful"

— Vitals review for Dr. Scheherazade Le

"Dr. Goyal was very condescending and dismissive toward not only my clinical questions but towards her clinical colleagues outside of neurology."

— Healthgrades review for Dr. Neelam Goyal

"If I could give this location a zero I would. I received a referral after a motor vehicle accident in mid-October and could not get an appointment until late January. In mid-December I was notified that my appointment in late January was cancelled due to a doctor resigning."

— Birdeye review for PAMF Neurology Department

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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