Menlo Medical Clinic | Stanford Health Care
Neurology • Menlo Park, CA
Ratings by platform
- Yelp/Apple Maps aggregation: 2.8/5 (140)
What patients say
Patients praise
- High quality of care from individual physicians
- Knowledgeable, compassionate, and professional doctors
- Effective diagnosis and treatment by specialists
- Comprehensive, team-based approach to primary and specialty care
Common complaints
- Long wait times for appointments (3-6 months or more)
- Administrative and billing issues, including difficulty processing referrals and billing errors
- Poor communication and responsiveness from office staff
- Occasional concerns regarding hygiene or professionalism
In patients' words
"The wait time for an appointment even for a long-time patient has become absurd 3-6 months or more. I really hate having to beg to be seen."
— MapQuest/Yelp user reviews"My primary care doctor, Susan Garay is a knowlegable doctor. However dealing with the billing department and not responsiveness of the Dr.‘s office makes going to this clinic almost impossible."
— Unilocal user reviews"Dr. Powell is the ideal PCP in my opinion. In fact, I have often recommended him to friends and acquaintances."
— Stanford Health Care official physician profile pageMore clinics in Menlo Park
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