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Primary Care Physicians in Menlo Park, CA | One Medical logo

Primary Care Physicians in Menlo Park, CA | One Medical

Internal MedicineMenlo Park, CA

★★★★★4.5/552 reviews across 1 platforms

Ratings by platform

  • Birdeye: 4.5/5 (for a representative office) (52 reviews (for a representative office))

What patients say

Patients praise

  • easy appointment scheduling and access to providers
  • professional medical care from some individual providers
  • comprehensive and patient-centered philosophy of care

Common complaints

  • poor administrative communication and difficulty reaching staff
  • cancellations without proper notification
  • concerns regarding billing practices and fees
  • reports of delays in medical referrals and follow-up care

In patients' words

"I highly recommend One Medical. It is easy to make an appointment. Kevin handled my medical needs very professionally. Very satisfied."

Yelp review for Menlo Park location

"Profits over patients. It's like having a second insurance company denying you care. They up-sell and under-deliver. Owned by Amazon."

User review on Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6].

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