One Medical
Internal Medicine • Menlo Park, CA
Ratings by platform
- Birdeye: 4.5/5 (52 reviews)
What patients say
Patients praise
- easy appointment scheduling and access to providers
- professional medical care from some individual providers
- comprehensive and patient-centered philosophy of care
Common complaints
- poor administrative communication and difficulty reaching staff
- cancellations without proper notification
- concerns regarding billing practices and fees
- reports of delays in medical referrals and follow-up care
In patients' words
"I highly recommend One Medical. It is easy to make an appointment. Kevin handled my medical needs very professionally. Very satisfied."
— Yelp review for Menlo Park location"Profits over patients. It's like having a second insurance company denying you care. They up-sell and under-deliver. Owned by Amazon."
— User review on BirdeyeMore clinics in Menlo Park
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