Suntree Internal Medicine
Primary Care • Melbourne, FL
Ratings by platform
- Yelp: 2.3/5 (100 reviews)
- WebMD (12 reviews)
What patients say
Patients praise
- High-quality, compassionate care from some experienced providers
- Some patients report positive, personalized experiences with specific physicians (e.g., Dr. Lovering, Dr. Amber Jay)
- Modern facility environment
Common complaints
- Long wait times (often 1-2 hours)
- Unresponsive, unfriendly, or unprofessional front desk and administrative staff
- Difficulties with scheduling appointments and long wait times on the phone
- Handling of medical referrals and lab results, including lost labs or referrals sent to incorrect specialists
In patients' words
"The WORST office of any medical provider I have experienced... The waiting room is like Grand Central, huge, impersonal, and unfriendly. The front desk staff are equally unfriendly and curt."
— WebMD user review"I’ve been a patient at this practice for over 10 years, and unfortunately the quality has declined horribly over the past five. Appointments now regularly involve 1–2 hour wait times..."
— WebMD user reviewMore clinics in Melbourne
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