Health First |
Primary Care • Melbourne, FL
Ratings by platform
- Birdeye (Health First Medical Group): 2.7/5 (42)
- Yelp (Holmes Regional Medical Center): 2.3/5 (125)
- Birdeye (Viera Hospital): 3.1/5 (477)
What patients say
Patients praise
- Specific medical staff praised for being compassionate, helpful, and professional
- Some reports of efficient, friendly care in urgent/ER settings
Common complaints
- Difficulty reaching staff by phone and long hold times
- Administrative issues including appointment cancellations and scheduling problems
- Reports of rude or unprofessional behavior by office and medical staff
- Lack of coordination between specialists
- Dissatisfaction with responsiveness to patient concerns
In patients' words
"There are several good doctors with Health First and I have been going there since 2010. I love my doctors but I am having to leave because I cannot deal with Health First so they are forcing me to find new doctors."
— BBB review for Health First Medical Group LLC"Dr. Dang and Jackie are great, but the office staff is untrained, unskilled, and downright RUDE. I've been seeing the providers here for a couple of years, putting up with unanswered phones, 20-minute holds..."
— Birdeye review for Health First's Viera HospitalMore clinics in Melbourne
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