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MelroseWakefield Urgent Care - Medford - Tufts Medicine logo

MelroseWakefield Urgent Care - Medford - Tufts Medicine

Urgent CareMedford, MA

★★★★☆3.8/5105 reviews across 2 platforms

Ratings by platform

  • magicpin: 2.7/5 (17)
  • urgentcaremap.health: 4.0/5 (88)
  • Boston Consumers' Checkbook: Not specified (16 ratings mentioned) (16)

What patients say

Patients praise

  • Compassionate and friendly medical staff (physician assistants and nurses)
  • Efficient and prompt care for minor urgent medical issues
  • Supportive and reassuring environment for patients, including children

Common complaints

  • Concerns about billing transparency and high costs
  • Reports of unprofessional or rude administrative/front-desk staff
  • Difficulty reaching departments for administrative follow-up

In patients' words

"This place is nothing but a money gauging facility, lying and hiding costs to patients... They are never forthcoming with charges. GO SOMEWHERE ELSE!"

urgentcare-nearme.net

"They're kinda the only game in town, unfortunately, but the staff was awesome and helpful within their ability and work load"

Boston Consumers' Checkbook

"The staff at Lawrence Memorial Urgent Care have received high praise for their friendliness and professionalism. One parent reported that the check-in process was pleasant, with staff making efforts to ease a child's fear during an ear infection check."

BestProsInTown

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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