Medford | Adult Primary Care | Pediatrics - Atrius Health
Internal Medicine • Medford, MA
Ratings by platform
- Yelp: 2.7/5 (48 reviews)
- Nutrifinder: 4/5 (128 reviews)
What patients say
Patients praise
- Convenient location with ample, free parking
- Clean and well-lit facility
- Some patients report excellent, caring, and knowledgeable providers and staff
- Comprehensive one-stop shop for primary and specialty care
Common complaints
- Long wait times for appointments and in the office
- Difficulties with administrative tasks, scheduling, and billing transparency
- Communication issues with the MyHealth app and patient portal
- Frustration with follow-up care and referrals to specialists
- Occasional reports of unprofessional staff interactions
In patients' words
"The facility is clean, well-lit, and has an attached parking garage that is free of charge."
— Yelp User"A 6 month wait to see my doctor is unacceptable... I'll have to look into finding another primary doctor unfortunately."
— Patient review"The medical care is not what it used to be. They order tests that cost the patient a lot of money but never return calls to discuss results."
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