Family Medicine in Medford, MA - Primary Care | Specialists
Family Medicine • Medford, MA
Ratings by platform
- Yelp (Medford Family Care): Generally positive reviews noted by users (26 reviews)
- Tufts Medicine (TMCCC Primary Care, Main St Suite 214): 4.9/5 stars (43 reviews)
- Healthgrades (Dr. Marie Walsh Condon): 4.1/5 stars (17 reviews)
- Birdeye (Mass General Brigham Community Physicians): 2.8/5 stars (11 reviews)
- Healthgrades (Dr. Rebecca Tharaud): 5/5 stars (8 reviews (7 written))
- Healthgrades (Dr. Kirsten Meisinger): 5/5 stars (4 reviews (2 written))
- Vitals (Dr. Michael Thackrey): 4.3/5 stars (3 reviews (2 written))
- WebMD (Dr. Patrick Sabia): 5/5 stars (6 reviews)
What patients say
Patients praise
- High patient satisfaction with physician knowledge, bedside manner, and clinical competence
- Some providers are praised for being thorough, compassionate, and attentive listeners
- Positive experiences with medical assistants or specific administrative staff members who provide extra help
- Continuity of care and long-term relationships with providers valued by patients
Common complaints
- Long wait times for appointments and office visits
- Difficulties scheduling, rescheduling, or reaching staff by phone
- Unprofessional, rude, or dismissive administrative/front desk staff
- Technical issues with patient portals and electronic messaging systems
- Concerns regarding billing transparency and insurance coverage issues
- Reports of poor doctor-patient communication or feeling rushed during visits
In patients' words
"The MOST caring doctor you would ever want and need. Her compassion, care, and understanding is a throw back to when doctors cared about their patients and not their wallets."
— Healthgrades review for Dr. Marie Walsh Condon"A 6 month wait to see my doctor is unacceptable... I'll have to look into finding another primary doctor unfortunately."
— Review of Atrius Health Medford"Dr. Tharaud always takes time before every appointment to review my extensive medical records from multiple providers. She spends as much time with me as I need..."
— Healthgrades review for Dr. Rebecca Tharaud"After years of loyalty and patience as a patient, this level of attitude and unprofessionalism from the front desk is so disappointing."
— Review of Mass General Brigham Community Physicians - MedfordMore clinics in Medford
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