McKinney - CareNow Urgent Care
Urgent Care • McKinney, TX
Ratings by platform
- Better Business Bureau (corporate location profile): 1.03/5 stars (33 customer reviews)
- Solv Health: 1.0/5 stars (3 patient reviews)
- Facebook: 80% recommend (69 reviews)
What patients say
Patients praise
- Convenient and clean facility
- Some staff and providers praised for being kind, thorough, and professional
- Efficient care delivery when not experiencing high traffic
Common complaints
- Long and unpredictable wait times, regardless of online check-in usage
- Unprofessional or rude behavior by front desk and some clinical staff
- Concerns regarding poor bedside manner and lack of empathy
- Issues with billing or perceived high cost of services
In patients' words
"Plan on waiting 3-4 hours, online check in doesn't make a difference, they'll move you from the main lobby waiting room to the exam room where you'll sit for hours."
— MapQuest Review"Customer feedback indicates that CareNow Urgent Care in McKinney consistently earns praise for its attentive staff, who are described as kind, courteous, and compassionate."
— Wheree Review Summary"Longest wait times ever! No consideration for the patients even with the online check in feature!"
— BBB Customer ReviewMore clinics in McKinney
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