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Baylor Scott & White Orthopedic Associates of Dallas

Orthopedics • McKinney, TX

★★★★★4.8/51,305 reviews across 2 platforms

Ratings by platform

  • Birdeye (Baylor Scott & White Orthopedic Associates of Dallas): 4.8/5 (259 reviews)
  • CMS HCAHPS Hospital Survey (1,046 reviews)

What patients say

Patients praise

  • High patient satisfaction with orthopedic outcomes, including hip and knee replacements
  • Professional, knowledgeable, and compassionate medical staff and providers
  • Efficient check-in and clinic processes
  • Effective physical therapy and rehabilitation services
  • Clean and well-organized facilities

Common complaints

  • Occasional reports of poor customer service
  • Isolated complaints regarding perceived lack of professionalism or poor bedside manner by specific providers
  • Isolated reports of difficulty scheduling appointments and long wait times

In patients' words

"The whole process has been smooth, and everyone is friendly and professional. The X-ray technicians were efficient and welcoming, making each visit easy."

— Patient review (Baylor Scott & White Orthopedic Associates of Dallas - McKinney)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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