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Pain Medicine - Find a Doctor | McAllen Medical Center

Pain ManagementMcAllen, TX

★★★☆☆2.6/563 reviews across 3 platforms

Ratings by platform

  • WebMD (Dr. Justin Faye): 3.0/5 average (3 ratings) (3 ratings / 3 reviews)
  • WebMD (Dr. Shahid Rashid): 3.0/5 average (33 ratings) (33 ratings / 2 reviews)
  • Healthgrades (Dr. Michael Leonard): Likelihood of recommending: 2.148148/5 (as shown in snippet) (27 ratings; 5 written reviews)
  • Top Rated Local (McAllen Medical Center): 3.3 average (12 external reviews) (12 reviews)
  • Leapfrog Group (South Texas Health System McAllen): Facility overall rating: 87%; willingness to recommend: 82%
  • Yelp (McAllen Medical Center): Positive review highlighted: “Best Hospital and Staff!”

What patients say

Patients praise

  • Some patients report effective pain relief and good doctor explanations/caring (e.g., Dr. Faye; Dr. Rashid)
  • Staff described as courteous/professional in some reviews
  • Some positive facility-level experience reported (Leapfrog willingness to recommend; Yelp review)

Common complaints

  • Long wait times and unorganized office/facility issues (Dr. Rashid; Dr. Leonard)
  • Rudeness/poor compassion and not listening (Dr. Leonard)
  • Care/communication problems and delays around procedures or follow-up (Dr. Faye review)
  • Facility-level quality-of-care concerns in at least one review (urine smell, delayed IV checks, bedrest turning concerns)

In patients' words

"“As a pain manager doctor, he was fine. However, as a member of the South Texas Health Center , that operation and after care was a nightmare…”"

WebMD review snippet for Dr. Justin Faye

"“Have seen Dr Faye several times, he is fantastic. Explains every detail and caring. … able to relieve my pain.”"

WebMD review snippet for Dr. Justin Faye

"“Never go to this man if you're in pain. Wait time is ridiculous and office is unorganized.”"

WebMD review snippet for Dr. Shahid Rashid

"“He is extremely rude and shows zero compassion. He is always more than 2 hours late…”"

Healthgrades review snippet for Dr. Michael Leonard

"“My Father in law… When we walked into room it smelled like urine… IV was beeping it took nurse Mandy 1 hr 1/2 to check on IV…”"

Top Rated Local review snippet for McAllen Medical Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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