RGV Endocrine Center: Endocrinology, Diabetes, Thyroid ...
Endocrinology • McAllen, TX
Ratings by platform
- Birdeye: 4.9/5 stars (958 reviews (via Google/Birdeye))
- Yelp: 2.5/5 stars (3 reviews)
- PeptideIQ: 4.7/5 stars (20 reviews)
What patients say
Patients praise
- Attentive and professional medical care from Dr. Ortiz and PAs
- Efficient, prompt appointments for some patients
- Easy access to telehealth options
- Friendly and welcoming staff
Common complaints
- Billing and insurance processing issues
- Difficulties with appointment scheduling and rescheduling (including long wait times)
- Patient concerns about exclusively seeing a Physician Assistant (PA) rather than the primary doctor
In patients' words
"Dr. Ortiz and staff are very professional. Nurses and assistants treat patients with care. I’m also happy with the fact that waiting is never long. I’m usually in and out within less than an hour."
— Birdeye review"The worst medical practice I've ever been to. Completely incompetent staff. The woman in billing could not figure out how to properly bill my insurance..."
— Yelp review"Don't expect to see Dr. Ortiz after the first visit unless you have severe thyroid issues. If you only want to see a PA then this is the place for you."
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