DHR Health Diabetes & Endocrinology Institute
Endocrinology • McAllen, TX
Ratings by platform
- Birdeye/Google: 4.9/5 (958 reviews)
What patients say
Patients praise
- High levels of patient satisfaction with Dr. Gloria Ortiz's knowledge and attentiveness
- Professional and welcoming office staff and environment
- Efficient wait times for appointments
- Availability of modern technology and telehealth services
Common complaints
- Billing and administrative policy disputes, including denial of services for small unpaid balances
- Occasional reports of feeling unheard or dismissed by medical staff during appointments
- Concerns over the cost of prescribed medications
In patients' words
"She was cold, dismissive, and spoke 2 inaccuracies about my case... Beware of this doctor and Endocrinology… group."
— Vitals.com patient review for Dr. Gloria Ortiz"A shining star in the Rio Grande Valley! I’ve been with Dr. Ortiz for 10 years and she went the extra mile to take care of me."
— RGV Endocrine Center Testimonial"If you’re pregnant and high risk due to your autoimmune disorder, avoid this place because they will deny you blood work for an unpaid balance of $19 from 2024."
— Google review for RGV Endocrine CenterMore clinics in McAllen
RGV Endocrine Center
Patients praise: Attentive and professional medical care from Dr. Ortiz and PAs · Efficient, prompt appointments for some patients.
911 Pain Management
Patients praise: Courteous and attentive staff · Short wait times experienced by many patients.
Dr. Keila Rodriguez
Patients praise: Patient and thorough care · Kind and supportive approach.
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