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Cancer Treatment Center in McAllen, TX

OncologyMcAllen, TX

★★★★☆4.0/584 reviews across 3 platforms

Ratings by platform

  • Healthgrades (Dr. Eugenio Galindo): 3.7 out of 5 (38 reviews)
  • Birdeye (McAllen Oncology, PA): 4.7 out of 5 (28 reviews)
  • Vitals (Dr. Alvaro Restrepo): 3.4 out of 5 (18 reviews)

What patients say

Patients praise

  • Compassionate and kind care from some specific oncologists and nursing staff
  • Thorough explanations of diagnoses and treatment options by certain physicians
  • Convenient access to comprehensive services including imaging and pharmacy on-site

Common complaints

  • Long wait times for appointments and while at the office
  • Poor communication from administrative and office staff
  • Frustrations with billing processes and financial administrative errors
  • Perceived lack of empathy or professional bedside manner from some providers/staff
  • Difficulties in scheduling urgent appointments when conditions worsen

In patients' words

"The front staff is very unprofessional. Forget HIPAA . They yell at the patients not talk... Bad communication. Terrible no empathy."

LocalityBiz review for DHR Health Hematology Oncology

"Dr. Eugenio is extremely patient and kind. He takes his time, listens to your concerns, and explains both your diagnosis and treatment options as many times as necessary..."

Healthgrades review for Dr. Eugenio Galindo

"I want to thank Mrs. Ivy Hernandez for the time took for me and the care she showed to make sure I was taken care off."

Birdeye review for McAllen Oncology, PA

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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