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Psychiatrists and Psychiatric Nurses in McAllen, TX

Mental Health/PsychiatryMcAllen, TX

★★★★☆4.0/5137 reviews across 2 platforms

Ratings by platform

  • U.S. News & World Report (Dr. Jose E. Igoa): 4 out of 5 stars (133 reviews)
  • Healthgrades (Dr. Rafael Rafols): 5 out of 5 stars (4 reviews)

What patients say

Patients praise

  • effective diagnosis and treatment
  • compassionate and professional staff
  • providers who listen well and provide support
  • positive life-changing care reported by some patients

Common complaints

  • long wait times
  • impersonal interactions
  • perceived lack of thoroughness in addressing concerns
  • concerns about prioritizing financial gain over patient well-being

In patients' words

"Truly listens to me. Was the first doctor to diagnose me correctly. I’m finally on the road to recovery and it’s all thanks to Maritza Bujanos. I couldn’t be happier. Thank you for giving me the chance that no one else would."

Patient review for Maritza Bujanos, PMHNP-BC

"Some patients report feeling deeply grateful for the provider's care, crediting them with saving their lives... However, other patients express extreme dissatisfaction with the provider's practice, citing long wait times, impersonal interactions, and a lack of thoroughness in addressing their concerns."

U.S. News & World Report patient experience summary for Dr. Jose E. Igoa

"I've had a wonderful experience here. The staff is kind, patient, and truly listens. I feel supported and understood every step of the way."

Patient review for PsychPlus (Rio Grande Valley)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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