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Texas Digestive Specialists | Gastroenterology | Rectal ...

GastroenterologyMcAllen, TX

★★☆☆☆2.3/53 reviews across 1 platforms

Ratings by platform

  • Vitals (Dr. Sandeep T. Samuel): 2.3/5 (3 ratings and reviews)
  • Vitals (Dr. Ingrid M. Chacon): Not explicitly averaged, but includes highly polarized feedback (some praise, multiple complaints) (6 reviews for Dr. Ingrid M. Chacon)

What patients say

Patients praise

  • Some patients report thorough and friendly care from specific providers
  • Ability to correctly diagnose conditions where others failed in select cases
  • Availability of bilingual staff in some instances

Common complaints

  • Poor communication and lack of follow-up from staff
  • Long wait times in office
  • Reports of unprofessional or dismissive bedside manner from some doctors
  • Concerns regarding billing and insurance practices
  • Allegations of inadequate diagnostic thoroughness

In patients' words

"My mother was in severe pain and even after two days post office visit neither the doctor nor her staff had the courtesy to call in prescription to pharmacy... Just awful..!"

Vitals (Dr. Ingrid M. Chacon)

"Never met, saw, or spoke to the doctor who did my procedure. No explanation of the procedure. Filed complaint with Texas Medical Board. Stay away!"

Vitals (Dr. Sandeep T. Samuel)

"I had a very pleasant experience with Dr. Jason R Phillips. He was very thorough and extremely friendly and approachable. I highly recommend Texas Digestive..."

Texas Digestive Specialists official testimonials page

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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