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Family Medicine - Find a Doctor | South Texas Health System

Family MedicineMcAllen, TX

★★★☆☆2.8/537 reviews across 3 platforms

Ratings by platform

  • Clinic4All: 3.3/5 (9 reviews)
  • Birdeye (South Texas Health System Clinics): 1.8/5 (5 reviews)
  • MedicalRecords.com: 2.9/5 (23 reviews)

What patients say

Patients praise

  • Fast and efficient emergency room and radiology service experiences reported by some patients
  • Some nursing staff described as compassionate and attentive
  • Positive bedside manner reported for certain individual physicians

Common complaints

  • Long wait times for appointments and at facilities
  • Rude or unprofessional behavior from staff and nurses
  • Lack of follow-up and poor communication regarding appointments and test results
  • Concerns over facility cleanliness and hospital discharge protocols
  • Perception that administration prioritizes profit over patient care

In patients' words

"2 times I came to the emergency room and I got the same nurse, her name is Susy, but I didn't come back. Both times she was very rude and yelled at me."

Clinic4All review

"I went in to the ER for shortness of breath. I was assisted in less than 5 minutes... The staff was exceptional and professional. They were very attentive."

MedicalRecords.com review

"Dr.peteles is really nice no hate to him but the staff in the front register are so awful and started arguing with me over a form..."

Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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