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Jackson Purchase Medical Center

Pediatrics • Mayfield, KY

★★★★★4.8/546 reviews across 2 platforms

Ratings by platform

  • Jackson Purchase Medical Group website: 4.8/5 (46 reviews)
  • US News, Healthgrades, and CMS HCAHPS surveys

What patients say

Patients praise

  • General positive ratings for specific pediatric providers
  • Praise for the hospital facility and campus cleanliness
  • Positive experiences reported for scheduled procedures and pre-registration processes

Common complaints

  • Concerns regarding emergency room responsiveness and wait times
  • Complaints about staff communication and bedside manner
  • Reports of billing or administrative issues
  • Mixed feedback on diagnosis quality and treatment plans

In patients' words

"The staff were all super nice, attentive and helpful. I did not have wait time at all. ... Dr Torok also came in a spoke with me right before my procedure and directly after as well. I truly enjoyed my experience."

— Patient review of scheduled procedure

"I would rather die than go to this hospital. The doctors and nurses are completly worthless and do not care about their patients."

— Patient review of emergency/general services

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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