Pediatric Care Services - Mayfield - Jackson Purchase Medical Center
Pediatrics • Mayfield, KY
Ratings by platform
- Jackson Purchase Medical Group website: 4.7 to 4.8 out of 5 for specific pediatric providers (Multiple providers listed with varying numbers of ratings (e.g., 46, 96))
- US News, Healthgrades, and CMS HCAHPS surveys: Approximately 64% to 87% patient recommendation rate for the overall hospital (Hundreds of reviews reflected in CMS/HCAHPS data)
What patients say
Patients praise
- General positive ratings for specific pediatric providers
- Praise for the hospital facility and campus cleanliness
- Positive experiences reported for scheduled procedures and pre-registration processes
Common complaints
- Concerns regarding emergency room responsiveness and wait times
- Complaints about staff communication and bedside manner
- Reports of billing or administrative issues
- Mixed feedback on diagnosis quality and treatment plans
In patients' words
"The staff were all super nice, attentive and helpful. I did not have wait time at all. ... Dr Torok also came in a spoke with me right before my procedure and directly after as well. I truly enjoyed my experience."
— Patient review of scheduled procedure"I would rather die than go to this hospital. The doctors and nurses are completly worthless and do not care about their patients."
— Patient review of emergency/general servicesMore clinics in Mayfield
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Family Medicine - Mayfield - Jackson Purchase Medical Group
Patients praise: High aggregate ratings for many individual providers and clinics on official sites (ranging from 4.7 to 4.9 out of 5) · Efficient pre-registration processes for some procedures.
Baptist Health Primary Care - Mayfield, KY
Patients praise: friendly and helpful staff (in some experiences) · generally positive patient satisfaction scores for specific providers (e.g., APRNs).
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