Family Medicine - Mayfield - Jackson Purchase Medical Group
Family Medicine • Mayfield, KY
Ratings by platform
- Jackson Purchase Medical Group Official Website: Average ratings for many individual providers and specific clinics range from 4.7 to 4.9 out of 5 stars based on hundreds of reviews across their official portals. (Hundreds of reviews across various provider profiles (e.g., 371 reviews, 332 reviews, etc.))
- Birdeye (Spine Center): 2.6 out of 5 (5 reviews)
- Healthgrades (Hospital-level): 64% patient experience rating (3% lower than national average) (Based on hospital-level HCAHPS surveys)
What patients say
Patients praise
- High aggregate ratings for many individual providers and clinics on official sites (ranging from 4.7 to 4.9 out of 5)
- Efficient pre-registration processes for some procedures
- Positive interactions with specific physicians noted for being polite and attentive
Common complaints
- Long wait times for appointments and in-office visits
- Reports of rude or unhelpful staff behavior
- Concerns regarding billing practices and communication regarding insurance/payments
- Some patients reported feeling that care was rushed or insufficient
In patients' words
"This place has rescheduled and has never been on time for any of my appointments if you can go somewhere else this place is a joke."
— Birdeye Review"I did pre-registration a couple weeks before my procedure. I was taken care of quickly and the process didn't take long. The ladies who took care of me we nice and pleasant."
— MedicalRecords.com ReviewMore clinics in Mayfield
Primary Care Services - Mayfield - Jackson Purchase Medical Center
Patients praise: High patient ratings for individual primary care providers (often 4.7-4.9/5 stars) · Positive experiences regarding staff friendliness and politeness in specific clinic settings.
Lone Oak Family Eye Care | Comprehensive Eye Care ...
Patients praise: Friendly and professional staff · Thorough and informative eye exams.
Paducah Dermatology PLLC | Dermatologist In Paducah, KY ...
Patients praise: Highly rated overall experience · Courteous/professional staff and welcoming office.
Baptist Health Primary Care - Mayfield, KY
Patients praise: friendly and helpful staff (in some experiences) · generally positive patient satisfaction scores for specific providers (e.g., APRNs).
Pediatric Care Services - Mayfield - Jackson Purchase Medical Center
Patients praise: General positive ratings for specific pediatric providers · Praise for the hospital facility and campus cleanliness.
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