Primary Care Services - Mayfield - Jackson Purchase Medical Center
Family Medicine • Mayfield, KY
Ratings by platform
- US News & World Report: 4 out of 5 (Patient Experience Score) (33 (US News patient experience reviews))
- Healthgrades: 64% (Patient Experience/Would recommend)
- Jackson Purchase Medical Group website: Individual providers range from 4.7 to 4.9 out of 5 stars (Hundreds of reviews across providers)
What patients say
Patients praise
- High patient ratings for individual primary care providers (often 4.7-4.9/5 stars)
- Positive experiences regarding staff friendliness and politeness in specific clinic settings
- Convenience of pre-registration and lack of wait times reported by some patients for elective procedures
- Compassionate and thorough care from specific doctors and nurse practitioners
Common complaints
- Rudeness of hospital and medical staff
- Long wait times in emergency care
- Frustration with billing and administrative processes
- Concerns regarding quality of care and perceived misdiagnoses in emergency/hospital settings
- Difficulties accessing medical records or administrative assistance
In patients' words
"The doctors and nurses are completly worthless and do not care about their patients."
— USCompanies.net user review"Everything from beginning to end he has been phenomenal kind, patient, thorough, absolutely amazing."
— Healthgrades user review for a provider"My experience was just wonderful. Everyone was very polite and friendly. The nurse practitioner was understanding, helpful, courteous & exhibited compassion as well as being concerned about her patients."
— LocalityBiz user review for Jackson Purchase Primary Care clinicMore clinics in Mayfield
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