Recovery Now Mayfield
Addiction Recovery • Mayfield, KY
Ratings by platform
- Detox.net (for the previous operator at this location): 3.3 out of 5 stars (based on 13 reviews) (13 reviews)
What patients say
Patients praise
- Some positive patient experiences citing supportive staff and foundation for sobriety
- Commitment by the new operator (Recovery Now) to community outreach and engagement to address past issues
- Structured outpatient, PHP, and telehealth service offerings
Common complaints
- Allegations of abandoning patients without resources or transportation
- Concerns from neighbors regarding former clients knocking on doors at night
- Reports of poor treatment, lack of consistency, and lack of basic sanitary supplies at the previous facility (Recovery Works) operating at the same location
- Community anxiety regarding facility oversight and client behavior
In patients' words
"I can't believe it's even legal for them to even operate. The way that they tell, they use abandoning people as a means of punishment, and how they actually really literally do that."
— Former patient (regarding previous facility)"Exceptional place of service! Facility members and staff went above and beyond daily to make sure the residents were all made equal and respected as one."
— Patient review (regarding previous facility)"It's our job to keep people safe, make people feel safe in their homes, and we will monitor the situation out there once they open, but I feel very good about the business plan, the things they're going to have in place."
— Local official regarding Recovery Now's entry into the communityMore clinics in Mayfield
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