Mattoon Rehabilitation & Health Care Center
Physical Medicine & Rehabilitation • Mattoon, IL
Ratings by platform
- CMS Care Compare / Medicare.gov: 1/5 (16 reviews)
What patients say
Patients praise
- Some reports of good food quality
- Occasional praise for specific staff members or administrators
- Accessible and attractive facility entrance
Common complaints
- Low overall CMS rating (1 star)
- Reports of understaffing and high staff turnover/shortages
- Documented deficiencies in safety, specifically regarding patient transfers and infection control
- Concerns about personal hygiene care and responsiveness
- Significant history of fines and regulatory violations
In patients' words
"Based on interview and record review the facility failed to provide a safe transfer of a resident (R1) when assisting the resident to transfer into bed. This failure resulted in R1 sustaining a right shoulder dislocation..."
— Illinois Department of Public Health Survey Record"It was just short-staffed a lot of the time... The biggest issue they had was being short on nurse's aides."
— Caring.com User Review"My husband had to go to rehab a couple of weeks ago... He got all scarred out of diaper rash. It was just disgusting. They need to pay attention and change diapers more often."
— Caring.com User ReviewMore clinics in Mattoon
Sarah Bush Lincoln
Patients praise: strong patient recommendation rates (approx 70-90%) · generally effective communication by doctors and nurses.
Sarah Bush Lincoln
Patients praise: clean facilities and rooms · generally good communication from physicians and nursing staff.
DMSI
Patients praise: Clinicians described as skilled and knowledgeable, particularly for Mohs surgery · Effective skin cancer treatments and successful surgical outcomes.
Affiliates in Oral & Maxillofacial Surgery
Patients praise: Friendly and attentive staff · Clean and organized office environment.
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