Location | Sarah Bush Lincoln - Regional Cancer Center
Oncology • Mattoon, IL
Ratings by platform
- Illinois Hospital Report Card: 71% (Patient satisfaction) (Not explicitly stated as a raw count of reviews for this specific metric)
- Leapfrog Group: 92% (Overall rating for outpatient surgery) (Not explicitly stated)
- Vivian Health: 4.1 / 5.0 stars (27 reviews)
What patients say
Patients praise
- Clean facilities
- Strong staff communication (nurses and doctors)
- High satisfaction ratings in outpatient surgery settings
- Positive feedback on specific medical staff (surgeons, nutritionists)
Common complaints
- Patients sometimes report difficulty receiving help when requested
- Some concerns regarding staff responsiveness to patient needs
In patients' words
"Patient care is awesome, facility is very clean, staff is OK but surgeons and nutritionist are amazing."
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