Illinois Cancer Specialists: Cancer Treatment Centers in Chicago Area
Oncology • Mattoon, IL
Ratings by platform
- RateMDs (Niles facility): 3.0 out of 5 (1 review) (1 review)
- Sarah Bush Lincoln Regional Cancer Center (Mattoon): 4.9 out of 5 (104 ratings) (104 ratings, 24 comments)
What patients say
Patients praise
- Patients frequently commend the compassionate, knowledgeable, and professional care provided by physicians and clinical staff
- Many appreciate clear communication and thorough explanations from medical teams regarding diagnoses and treatment options
- Positive feedback regarding minimal waiting times in some locations
- Clinical staff are often described as warm, attentive, and supportive during vulnerable moments
Common complaints
- Reports of unprofessional or dismissive interactions with certain front desk personnel via phone
- Occasional concerns regarding facility maintenance, such as worn-out furniture in some waiting areas
- Isolated reports of issues with pre-therapy medical processes
In patients' words
"Everyone is always sooo awesome and accommodating at the Cancer Center. As far as I am concerned, this is the best Cancer center around."
— Sarah Bush Lincoln Cancer Center (Mattoon) patient testimonial"Patients consistently value the thorough and compassionate care provided by physicians... who take time to address concerns and explain treatments clearly."
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