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Urgent Care Matthews, NC

Urgent Care • Matthews, NC

★★★★★4.8/58,039 reviews across 3 platforms

Ratings by platform

  • Solv Health (Novant Health-GoHealth): 4.8 out of 5 stars (7,811 ratings)
  • Trustpilot (BetterMed Urgent Care): 4.5 out of 5 stars (85 reviews)
  • CVS MinuteClinic: 4.6 out of 5 stars (143 reviews)

What patients say

Patients praise

  • Friendly, polite, and professional staff
  • Clean and well-maintained facilities
  • Efficient service and quick registration processes
  • Convenient online appointment scheduling
  • Attentive care provided by knowledgeable medical professionals

Common complaints

  • Long wait times during peak periods
  • Inconsistent communication from staff regarding procedures and wait times
  • Billing and payment issues
  • Occasional disorganized administrative processes at the front desk

In patients' words

"Awesome group and I highly recommend them. Staff was super nice and Dr. Wagner was Fantabulous."

— Novant Health-GoHealth Urgent Care patient testimonial

"A wonderful place with excellent service. Recommend it over any other urgent care. Covid-19 PCR results- next day!"

— BetterMed Urgent Care patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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