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Atrium Health Primary Care One Health Family Medicine Matthews

Primary CareMatthews, NC

★★★★★4.9/5184 reviews across 1 platforms

Ratings by platform

  • Birdeye: 4.9/5 stars (184 reviews)
  • Atrium Health official provider profile: Not explicitly stated (profile referenced) (105 reviews for a specific provider (Dr. Beth Carlson))

What patients say

Patients praise

  • Professional, caring, and courteous staff
  • Physicians who listen to patient concerns and foster collaborative dialogue
  • Thorough examinations and clear communication
  • Long-term positive relationships with providers

Common complaints

  • Occasional negative patient feedback regarding specific staff interactions or clinical experiences
  • Broader institutional complaints regarding Atrium Health (e.g., emergency room experiences, communication) not specific to this practice location

In patients' words

"He is professional, caring courteous & really listens to his patients needs & concerns. I have also seen other doctors & PA’s at this facility who have also helped me when needed. All other staff, from the front desk, to nurses & technicians all have been great."

Patient review for Dr. DePena at Atrium Health Primary Care

"I continue to be impressed by her [Dr. Carmen Teague]... she not only demonstrates her respect for the patient's perspective but also allows for a collaborative and open dialogue."

Patient review for Dr. Carmen Teague

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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