Massillon Community Health | MCH
Behavioral Health • Massillon, OH
Ratings by platform
- RateMDs: 1.3/5 (based on 1 review for the facility itself) (1 (facility))
- WebMD: 4/5 (based on 4 reviews) (4 (practice))
What patients say
Patients praise
- prompt and efficient care in some instances
- professional and caring medical staff encountered by some patients
- convenient access to services like urgent care
Common complaints
- long wait times
- unprofessional or rude staff behavior
- concerns regarding medical diagnosis or treatment quality
- unexpected or high billing costs, specifically facility fees combined with doctor fees
- perceived lack of cleanliness in facilities
In patients' words
"Care was good and fast but beware. They will charge you a facility fee & a doctor fee. They submitted 2 claims for one visit. We had to pay our urgent care copay PLUS a separate fee for the doctor."
— LocalityBiz review of Mercy Health Center of Massillon"Dr. Dang ignored my concerns and only did a brief exam before stating it was my fault... I left in tears and went to Well Now Aultman... they diagnosed me with a torn ear drum."
— LocalityBiz review of Mercy Health Center of Massillon"They are all patient and kind. They listen to you and really make an effort to diagnose and treat the patient."
— WebMD review of Community Health Care Massillon Family PracticeMore clinics in Massillon
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