Pulmonary Medicine - Massena - Rochester Regional Health
Pulmonology • Massena, NY
Ratings by platform
- Birdeye: 2.9/5 (219 reviews)
- U.S. News & World Report: 3/5
- Nursa (clinician reviews): 2.5/5
What patients say
Patients praise
- Some patients reported positive, responsive care in emergency situations
- Appreciation for staff efforts to calm nerves and explain medical findings
- Examples of clear communication during specific diagnostic processes
Common complaints
- Long wait times in the emergency room
- Perceived lack of attentiveness or responsiveness from nursing and medical staff
- Reports of unprofessional or dismissive behavior by some providers
- Concerns regarding communication and confidentiality
In patients' words
"From the moment I walked in the door, I felt as though the Doctors, Nurses, and Staff did everything in their power to calm my nerves, ease my symptoms, and get to the bottom of what was going on."
— Birdeye Review"So I went to mmh because of kidney pain the unprofessional doctor came in and said nothing's wrong with you so get out now No discharge papers"
— Yelp Review"This hospital is a joke. I sat in the waiting room for 3 hours, in pain crying. When I got to my room they gave me pain meds and then left me in the room for 4 hours and did not bother to come and check on me."
— MedicalRecords.com ReviewMore clinics in Massena
Zysik Dental
Patients praise: high-quality clinical care and dental work · gentle, professional, and trustworthy dentists.
Massena - WellNow Urgent Care
Patients praise: Friendly and professional staff · Clean and inviting facilities.
Addiction Service Providers
Patients praise: Appreciation for compassionate and attentive counselors and nurse practitioners · Reports of effective, personalized feedback and support for sobriety journeys.
Outpatient Mental Health & Addiction Treatment for Massena, NY
Patients praise: Clinicians described as great listeners and supportive · Effective, patient-centered feedback provided by some staff members.
Comparing your options?
Browse other clinics in Massena, or filter by state and specialty to compare patient ratings.