Hospital | Massena, NY - Official Website
Cardiology • Massena, NY
Ratings by platform
- Birdeye (aggregating Facebook, Google, Foursquare): 2.9 out of 5 stars (219 reviews across various platforms)
- Vivian Health: 3.3 out of 5 stars (4 reviews)
What patients say
Patients praise
- some staff described as caring
- good working environment reported by some staff
Common complaints
- unprofessional or underqualified staff
- long wait times
- poor communication
- lack of respect for patient confidentiality
- inadequate follow-up or discharge planning
- outdated or poorly equipped facilities
In patients' words
"This place is trash. If you want all of your business aired out come to this dump. The staff doesn’t respect confidentiality at all. BEWARE."
— MedicalRecords.com review"So I went to mmh because of kidney pain the unprofessional doctor came in and said nothing's wrong with you so get out now No discharge papers..."
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