Addiction Recovery Services Inpatient Detoxification
Addiction Recovery Services • Massena, NY
Ratings by platform
- Rehab.com: 2.6/5 (5)
What patients say
Patients praise
- medically-managed detoxification for safe withdrawal
- professional staff support during detox process
- availability of individual and group counseling along with discharge planning
- accessible location for local residents needing care close to home
Common complaints
- inconsistent staff rules and perceived lack of professionalism
- concerns regarding lack of age-appropriate group separation for young adults/teens
- perceived lack of personalized treatment plans
- unhelpful or dismissive communication with family members
In patients' words
"Rose hill does not have separate age groups as suggested on the website and there are no personalized treatments. 12-20 year olds will share rooms and go to the same groups. Staff is incredibly inconsistent with what the rules are and undermind each other constantly."
— Rehab.com"The nurses treat me really well and I have a lot of respect for them and the counselors. I am well taken care of, we joke around, and they are good to me. This is a wonderful facility."
— Rochester Regional Health (referencing related regional detox services)More clinics in Massena
Addiction Service Providers
Patients praise: Appreciation for compassionate and attentive counselors and nurse practitioners · Reports of effective, personalized feedback and support for sobriety journeys.
Zysik Dental
Patients praise: high-quality clinical care and dental work · gentle, professional, and trustworthy dentists.
Massena - WellNow Urgent Care
Patients praise: Friendly and professional staff · Clean and inviting facilities.
Outpatient Mental Health & Addiction Treatment for Massena, NY
Patients praise: Clinicians described as great listeners and supportive · Effective, patient-centered feedback provided by some staff members.
Comparing your options?
Browse other clinics in Massena, or filter by state and specialty to compare patient ratings.