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Psychiatry Services in Mason City, IA & Albert Lea, MN

PsychiatryMason City, IA

★★★★☆4.2/589 reviews across 5 platforms

Ratings by platform

  • Healthgrades (Dr. Rogerio Ramos): 4.6/5 stars (12 reviews)
  • Vitals (Dr. Mark E. Lassise): 3.9/5 stars (29 ratings)
  • RateMDs (Dr. Rogerio Ramos): 5.0/5 stars (30 reviews)
  • Vitals (Dr. Karen Gosen): 3.3/5 stars (16 ratings)
  • Sharecare (Dr. Annette Smick): 1.0/5 stars (2 reviews)

What patients say

Patients praise

  • Kind and professional staff interactions
  • Effective medication management and positive therapy outcomes
  • Accessible and easy-to-schedule appointments for some patients
  • Providers who take time to build rapport

Common complaints

  • Difficulty with staff/administrative processes
  • Long wait times for appointments
  • Perceived lack of compassion or listening skills
  • Frustration with diagnosis or treatment approaches

In patients' words

"We ramos and staff are great treats me like a person i feel they re genuine explains things to what I understand very friendly and knowledgeable..."

Healthgrades

"This was the worst mental health professional I’ve ever had the misfortune of seeing... She’s very aggressive and rude and very disrespectful and difficult to speak with."

Vitals

"Dr.Hesler honestly has been one of the best psychiatrist I've ever had. He actually got to know me first before trying to assume I was crazy!"

Healthgrades

"honestly- terrible experience for us. my boyfriend has already been on meds from his primary for ADHD and knows he needs a higher dose.. she wasted a ton of his time..."

Sharecare

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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