MercyOne North Iowa Infectious Disease Care
Infectious Disease • Mason City, IA
Ratings by platform
- SeniorHealthDatabase.com / Medicare CMS Data: 2 out of 5 stars (CMS Overall Rating for Medical Center) (1397 (for hospital-wide HCAHPS surveys))
- MercyOne Official Provider Page: 4.9 out of 5 (46 (for specific provider Juston Meier))
What patients say
Patients praise
- Individual providers in infectious disease receive high praise from patients for being knowledgeable, kind, and attentive listeners
- Patients report feeling that their questions are thoroughly answered by clinical staff
- Professional and clear communication from providers during appointments
Common complaints
- Mixed patient recommendation rates (ranging from 58% to 65% for the medical center)
- General hospital facility rating of 2-3 out of 5 stars by some data reporting services
- Occasional lack of facility participation in certain external rating programs like The Leapfrog Group
In patients' words
"Well you always feel much better after you leave the office because he has answered all your questions, he sincerely listens... and he is so very kind which is important."
— Patient review of Juston Meier, ARNP"He knew I was a retired nurse and would expect nothing less than professional explanations. He did not disappoint!"
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