Optum - Marysville Walk-In Clinic
Urgent Care • Marysville, WA
Ratings by platform
- Apple Maps: 2.0 out of 5 stars ((3 ratings))
- Third-party aggregators: Mixed (1 to 5 stars) ((Multiple individual ratings))
What patients say
Patients praise
- Some patients report professional and caring experiences with specific providers or clinicians
- Efficient check-in processes were noted in some instances
Common complaints
- Long wait times for both walk-in and scheduled appointments
- Reports of rude or unhelpful front desk staff
- Issues with administrative processes, specifically regarding insurance claims, faxing orders for labs/imaging, and communication with the billing department
- Concerns regarding insurance coverage, including Medicare Part B acceptance
In patients' words
"I had the most caring experience here from the reception to the provider! Everyone I encountered was just so nice and caring, yes I had to wait but I think when you come to an urgent care that is to be expected!"
— Michelle Luzzi (Consumer Review)"3 TIMES NOW IN 7 MONTHS, Ive had my provider fax orders to EVC for imaging and labs. All 3 were never recieved according to them... The delays due to this has causedme to be hospitalized once and the second time led to an undiagnosed blood born illness... They are intentionally set up so you cannot talk to anyone who provides answers or solutions"
— Cory S. (Consumer Review)"Don't take Medicare Part B, how are people who are on Medicare suppose to get care if no one takes their insurance."
— Holly D. (Apple Maps Review)More clinics in Marysville
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