Marysville Clinic - Providence
Family Medicine • Marysville, WA
Ratings by platform
- Healthgrades (Practice Profile): 2.8 out of 5 stars (aggregate practice rating) (Multiple reviews across different platforms)
- Healthgrades (Individual Provider: Dr. Jennifer Engstrom): 4.9 out of 5 stars (242 reviews)
- Healthgrades (Individual Provider: Anna Grace, PA-C): 4.9 out of 5 stars (127 reviews)
What patients say
Patients praise
- High satisfaction reported for individual providers, with many receiving excellent ratings for listening, explanation of health issues, and patient-centered care
- Some patients express long-term loyalty to specific physicians and staff members, noting them as helpful and kind
- General praise for the knowledgeable nature of the clinical staff in some patient experiences
Common complaints
- Concerns regarding appointment availability and the difficulty of scheduling visits in a timely manner
- Reports of rude or condescending behavior by some reception staff
- Specific, severe allegations regarding professional misconduct by a former physician involving a patient relationship, resulting in a lawsuit and medical license suspension
- Negative experiences related to handling of work-related injury documentation or disability claims
In patients' words
"This office is only good if you are a healthy individual who can schedule appointments months in advance. If you get sick you are out of luck..."
— Patient review on MAPPCA"Dr Engstrom is an amazing provider. She always listens to my concerns and asks questions to make sure she understands my concerns and medical issues."
— Patient review on Healthgrades"Receptionist was rude and condescending for no reason. This place is a business like any other place, I'll take my money elsewhere"
— Patient review on LocalityBizMore clinics in Marysville
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