Mental Health Care in Martinsburg, WV | Psychiatry & Counseling
Mental Health Care • Martinsburg, WV
Ratings by platform
- Recovery.com, Birdeye: 4.3/5 (12 reviews) and 4.6/5 (29 reviews) for various facilities (Ranges from small review counts to 95 reviews for some clinics)
What patients say
Patients praise
- Some patients report compassionate, non-judgmental, and attentive care from specific providers
- Availability of a wide range of services including therapy, medication management, and specialized treatment for depression, anxiety, and PTSD
- Convenience and accessibility of clinic locations in the region
- Successful outcomes for some patients in stabilizing mental health conditions through personalized treatment plans
Common complaints
- Patient complaints regarding medication management and being prescribed high dosages or inappropriate combinations of medications
- Reports of doctors being perceived as non-empathetic, dismissive, or inattentive to patient needs
- Concerns about high costs, lack of insurance acceptance, and feeling financially exploited or pressured into extra services
- Reports of feeling judged or treated like a criminal, particularly in substance abuse treatment settings
- Issues with communication, including difficulty reaching providers and unsatisfactory interactions via patient portals
In patients' words
"Dr. Jurand is very expensive. He doesn’t accept insurance... He is not very empathetic and self absorbed... He constantly pumped me with different drugs, nothing seemed gradual."
— WebMD/Vitals reviews of Dr. Joseph Jurand"Saw Dr. Amashaht for social anxiety. He didn’t even listen to me and just sat there staring at my papers and treated me like a drug addicted looking for a fix."
— Review of Eastridge Health Systems on FindRehabCenters.org"Patients have mixed experiences with Nurse Practitioner Kerry Tucker, with some praising her compassionate, non-judgmental approach... However, other patients report significant concerns about medication management decisions."
— WebMD review summary for Kerry Tucker, NPMore clinics in Martinsburg
Behavioral Health - Shenandoah Community Health
Patients praise: Specific clinical providers are highly praised for being professional, caring, and attentive · Some patients report positive interactions with reception staff.
Martinsburg, WV - Hearing aids centers
Patients praise: Friendly, professional, and knowledgeable staff · Excellent, attentive patient care and customer service.
Dermatology | WVU Medicine
Patients praise: Friendly, welcoming staff and thorough care reported (Dr. Hurst) · Strong patient satisfaction for some clinicians (e.g., Dama Vance rated 5.0 on WebMD).
Martinsburg, WV - Dermatology Associates and Surgery Center
Patients praise: praise for doctors and nursing staff · effective dermatological care and treatment.
Bariatric Surgery | WVU Medicine
Patients praise: Compassionate care and good bedside manner from medical staff · Personalized, comprehensive, and multidisciplinary approach to weight loss.
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