Cardiology WVU Heart & Vascular Institute, Dorothy A. McCormack ...
Cardiology • Martinsburg, WV
Ratings by platform
- Birdeye: 3.9/5 stars (10 reviews)
What patients say
Patients praise
- Facility cleanliness and modern environment
- Specific instances of excellent, compassionate care by individual staff members (e.g., phlebotomy)
- Positive experiences with specific cardiologists noted for being good listeners
Common complaints
- Concerns regarding long wait times for test results (e.g., echocardiograms)
- Perceived lack of attentiveness or compassion from some staff/providers
- Frustrations with administrative processes, including billing/collections issues
- Reports of poor communication and perceived indifference to patient health concerns
In patients' words
"I feel as they don’t really care. They don’t even spend much time in the room with you."
— Third-party patient review site"But every three weeks I’ve had the absolute pleasure of being cared for by a Kiasia the phlebotomist whose gentleness and kindness truly makes a difference."
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