UMass Memorial Health
Primary Care • Marlborough, MA
Ratings by platform
- UMass Memorial Health Physician Profile: 4.5/5 (208 reviews)
- UMass Memorial Health Physician Profile: 4.7/5 (212 reviews)
- Yelp: 2.2/5 (60 reviews)
- Healthgrades: 4.2/5 (18 reviews)
What patients say
Patients praise
- Many individual primary care physicians receive high satisfaction ratings from patients
- Some patients report professional and kind interactions with staff
- Appreciation for shorter wait times in the ER compared to other local facilities for some individuals
- Specific praise for nursing staff in crisis situations
Common complaints
- Long wait times in the emergency department
- Perceived lack of attentiveness or care from staff in urgent situations
- Frustration with communication and patient handling in crowded settings
In patients' words
"Dr Ozaydin is the BEST doctor I have ever seen. On a scale of 1 to 10 she is a 100. She treats my whole family. I highly recommend her."
— Healthgrades"I was treated for a concussion... It was such a rushed process... They were also very unprofessional and the person who discharged me was very rude and couldn't care less about my injury."
— HospitalStats.org"I can not say enough about how great my 2 experiences were at this hospital , no 16 hour wait times. I was admitted and had the greatest care and doctors and nurses both times !!"
— MedicalRecords.comMore clinics in Marlborough
Internal Medicine in Marlborough, MA - Primary Care | Physicians
Patients praise: doctors are often described as caring, thorough, and good listeners · appreciation for clear explanations of medical conditions.
Marlboro Dental Care
Patients praise: Punctual/on-time appointments · Friendly and professional staff.
Dental Associates of Marlborough
Patients praise: friendly and welcoming staff · professional and knowledgeable dentists and hygienists.
Ellie Mental Health
Patients praise: Compassionate and knowledgeable individual clinicians and psychiatrists · Positive experiences with specific therapy programs and counseling services.
UMass Memorial Medical Group - Marlborough Primary Care
Patients praise: high average star ratings for individual physicians, often 4.5 to 4.9 out of 5 stars · patients frequently report feeling listened to by their doctors.
AFC Urgent Care Marlborough
Patients praise: Friendly and professional staff · Efficient processes for some patients.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.