Marion Family Care - myPrivia
Primary Care • Marion, OH
Ratings by platform
- Apple App Store: 3.8/5 (9,000+ ratings)
What patients say
Patients praise
- Effective tool for communication with doctors and care teams
- Convenient for prescription refills and general questions
- Access to personal health information and test results
- High internal provider satisfaction ratings reported by the organization
Common complaints
- Difficulties with billing and payment features within the app
- Frequent technical issues, login errors, and crashes
- Challenges navigating the app to find information or specific tabs
- Lack of clear organization when managing multiple providers
In patients' words
"I added a credit card for bill payment and am now being charged for bills that are clearly erroneous. There is no detail one can see about billing... Horrible customer service!"
— JustUseApp user review"I’ve had the best experience with prescription refills by using the app. Also general questions using the app. I tell all of my friends even if they are with other providers to checkout the app they have access to, because my experience has been very good."
— Apple App Store user review"Patients rate our providers 4.9 out of 5 for efforts to include them in decisions..."
— Marion Family Care/Privia official websiteMore clinics in Marion
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