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Addiction Treatment Center | Accepts Medicaid | Marion, OH logo

Addiction Treatment Center | Accepts Medicaid | Marion, OH

Addiction TreatmentMarion, OH

★★★★★4.7/581 reviews across 2 platforms

Ratings by platform

  • alcohol.org: 2.8/5 (4 reviews)
  • Birdeye (Maryhaven): N/A (11 reviews)
  • First Step Recovery Center website: 4.79/5 (77 reviews (combined locations))

What patients say

Patients praise

  • friendly and accommodating staff
  • supportive and caring environment
  • helpful recovery tools and resources
  • positive impact on personal recovery and family life

Common complaints

  • unprofessional or rude staff behavior
  • concerns regarding administrative control and funding priorities over patient care
  • difficulties with communication and appointment management
  • inconsistent or inadequate treatment quality and lack of counselor education
  • abrupt discharge processes and lack of transition support

In patients' words

"This is the most unprofessional branch out of all of the other Maryhaven branches... The receptionist over the phone was unprofessional and curt."

Birdeye (Maryhaven review)

"WASTE of a program. They promise you therapy probation help, suboxone and more & they give you NONE of it."

alcohol.org (Foundations Recovery Center review)

"The people here are extremely friendly and accommodating. The receptionist greets you with a smile and answers the phone in a friendly and helpful manner."

findrehabcenters.org (MACC West review)

"do not go to this place unless you have a place to go to when you graduate... they kick you out the minute you graduate and there's a lot of drama going on there."

First Step Recovery Center testimonials page

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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