Marion Treatment Services
Addiction Treatment • Marion, OH
Ratings by platform
- First Step Recovery Center (all locations): 4.79/5 (77 reviews)
What patients say
Patients praise
- Staff perceived as caring, compassionate, and professional in some facilities
- Patients reporting successful long-term recovery and improved quality of life
- Convenience of services, such as 24/7 access, telehealth options, and quick prescription access
- Appreciation for comprehensive, evidence-based, and team-centered care models
Common complaints
- Reports of unprofessional staff, including receptionists and counselors
- Complaints about administrative control and focus on funding over patient needs
- Concerns regarding inconsistent follow-through on promised services, such as therapy
- Issues with communication, including unreturned calls and technical problems with voicemail
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