Drug Rehab & Opioid Treatment Program (OTP) in Marion, OH
Addiction Treatment • Marion, OH
Ratings by platform
- ProjectKnow.com (Foundations Recovery Center): 2.8 out of 5 stars (4 reviews)
- Addiction Resource (BrightView): 9.3 out of 10
- First Step Recovery Center (all locations): 4.79 out of 5 stars (77 reviews)
What patients say
Patients praise
- Staff perceived as caring, compassionate, and professional in some facilities
- Patients reporting successful long-term recovery and improved quality of life
- Convenience of services, such as 24/7 access, telehealth options, and quick prescription access
- Appreciation for comprehensive, evidence-based, and team-centered care models
Common complaints
- Reports of unprofessional staff, including receptionists and counselors
- Complaints about administrative control and focus on funding over patient needs
- Concerns regarding inconsistent follow-through on promised services, such as therapy
- Issues with communication, including unreturned calls and technical problems with voicemail
In patients' words
"This place has literally saved my life... The staff is absolutely amazing they truly care about you and your recovery. The second day of me being there they knew me by my name... because they really do care."
— BrightView Marion Patient Review"This is the most unprofessional branch out of all of the other Maryhaven branches I have worked with... Counselor named Keri just miss appts without contacting their patient or giving them a call back."
— Maryhaven Marion Patient Review"WASTE of a program. They promise you therapy probation help, suboxone and more & they give you NONE of it... Too many control freaks at the admin level. Too worried about the state funding to worry about what any client might actually need help with."
— Foundations Recovery Center Patient ReviewMore clinics in Marion
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