Marion Home Health | Compassus
Occupational Therapy • Marion, OH
Ratings by platform
- Yelp (Compassus brand/customer service reviews): 2.8/5 (177 reviews)
- US News Health (Marion, OH home-care page): Quality rating 3/5; Patient Experience rating 4/5 (not stated)
- Birdeye (Compassus hospice reviews in Moline, IL): 4.4/5 (14 reviews)
What patients say
Patients praise
- Compassionate, personalized in-home care described by Compassus/OhioHealth at Home materials
- Clinicians described as professional, respectful, and supportive in patient testimonial content
- Positive patient/caregiver experiences reported in at least one public review summary (Birdeye)
- Some sources show relatively strong patient experience rating (4/5 on US News page)
Common complaints
- Overall brand/customer dissatisfaction indicated by Yelp average rating
- Employee-reported staffing/communication concerns appear in third-party review sources (Indeed/Glassdoor content not specifically Marion patient complaints)
In patients' words
"“Compassus has an average rating of 2.8 from 177 reviews. The rating indicates that most customers are generally dissatisfied.”"
— Yelp brand page for Compassus"“Our home health care in Marion, Ohio provides high-quality, compassionate in-home health care customized to fit the needs of each patient.”"
— Compassus location page: Marion Home Health"“I really enjoyed my experience with the company but there were a couple hiccups when it came to the communication or lack there of between the hospice employees and relaying my concerns.”"
— Birdeye review excerpt (Compassus hospice, Moline, IL)"“Quality Rating. 3/5. Patient Experience Rating. 4/5.”"
— US News Health (home care in Marion, OH)More clinics in Marion
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