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Mental Health Resources - Mansfield, CT

Social Work Services • Mansfield, CT

What patients say

Patients praise

  • some staff are described as kind, professional, and respectful
  • structured, camp-like environments for some programs can be positive for certain patients
  • some providers are praised for being seasoned and responsive to referrals

Common complaints

  • reports of unprofessional, dismissive, or rude staff interactions
  • concerns regarding poor communication and lack of follow-through (e.g., missed callbacks)
  • complaints about organizational issues, including high staff turnover and long wait times

In patients' words

"They do not return your phone calls. They just leave you hanging... It is all about numbers and money to them."

— User review of United Services

"The worse place to let your young child go! Unorganized, communication between parents are horrible, and VERY unprofessional."

— User review of Joshua Center

"Change Counseling is a group of amazing seasoned providers close to home. The owner is kind, professional and does everything she can to match you with the best therapist."

— User review of Change Counseling, LLC

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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