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Mental Health Resources - Mansfield, CT

Psychiatry and Mental HealthMansfield, CT

★★★☆☆3.3/5207 reviews across 4 platforms

Ratings by platform

  • Birdeye (Northeast Wellness Clinic): 3.8/5 (122 reviews)
  • Rehab.com (Natchaug Hospital): 2.64/5 (73 reviews)
  • Yelp (Natchaug Hospital): 1.0/5 (5 reviews)
  • Vivian Health (Windham Hospital): 3.3/5 (7 reviews)

What patients say

Patients praise

  • Some providers recognized as professional and attentive
  • Availability of structured schedules and activities in certain programs
  • Convenient locations for local services

Common complaints

  • Poor communication and lack of responsiveness to patient phone calls
  • Concerns regarding unprofessional or dismissive staff attitudes
  • High staff turnover and perceived lack of training
  • Dissatisfaction with medication management and perceived lack of genuine care
  • Inadequate or disorganized treatment/therapy experiences

In patients' words

"They do not return your phone calls. They just leave you hanging... It is all about numbers and money to them."

United Services patient review

"Extremely unprofessional staff, serious lack of communication with families, no follow up after discharge. Very, very disappointed."

Natchaug Hospital patient review (Yelp)

"Change Counseling is a group of amazing seasoned providers close to home. The owner is kind, professional and does everything she can to match you with the best therapist..."

Change Counseling, LLC patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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